Privacy Policiy

Privacy Policy

Effective Date: December 31, 2025

McQueeney Collision Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via SMS messaging.

Information We Collect

We may collect personal information including your name, phone number, email address, mailing address, vehicle information, and insurance details when you:

Submit a form on our website
Request a repair estimate
Schedule an appointment
Contact us by phone, email, or SMS

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and the time and date of your visit.

How We Use Your Information

We use your information to:

Provide collision repair and related services
Schedule appointments and send service updates
Send appointment reminders
Respond to inquiries
Send occasional promotional or service-related SMS messages
Improve website performance, user experience, and marketing effectiveness

Cookies & Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and analytics tools) to help operate our website and improve your experience. Cookies are small files stored on your device that help us recognize your browser and remember certain information.

These technologies may be used to:

Enable core website functionality
Understand site traffic and usage patterns (analytics)
Measure the effectiveness of marketing and advertising campaigns
Remember preferences and settings

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features and functionality.

Analytics & Advertising

We may use third-party analytics and advertising services (such as Google Analytics or similar tools) to help us understand how visitors use our website and to measure marketing performance. These providers may use cookies or similar technologies to collect information about your activity on our website. The information collected is typically used in an aggregated manner to improve services and marketing effectiveness.

SMS Messaging & A2P Compliance

By providing your mobile phone number to McQueeney Collision, you consent to receive SMS messages related to appointment reminders, repair updates, service notifications, and occasional promotions.

Message and data rates may apply. Message frequency varies.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly at 830-557-5300.

Data Sharing Policy

We do not sell, rent, or share your personal information, including mobile phone numbers or SMS consent data, with third parties for marketing purposes.

We may share information only with trusted service providers who assist us in operating our business (such as website hosting, analytics, scheduling, customer communications, and messaging delivery platforms), provided they agree to keep this information confidential and use it only to provide services on our behalf.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.